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Shipping FAQ

While Covid-19 insists to stick around, shipping times take longer than stated. I strongly recommend upgrading your shipping to a faster, registered option.
EcoPost makes a good, reasonable price, choice.
I appreciate your understanding, patience and good spirit <3

Where do you ship to?

I ship to almost every country in the world.

What cost?

I offer 3 shipping methods.

1. FREE SHIPPING - Non registered international shipping – is the default shipping option. FREE SHIPPING times are between 2-3 weeks, depending on the destination and your country and local customs.
I highly recommend preferring a registered method. Please understand that I will not be able to take responsibility over lost, non-registered packages.

2. - Registered - $10.6, *recommended method* to selected countries only.
Please check the list below.
Shipping with EcoPost is a preferred, registered, shipping method, it will take 5-15 business days for most of the countries, and 8-18 for some.
Please consider the 'Ready to ship' time in addition.
I will add a tracking code to the shipping notice that I will send you upon shipping.

List of countries that are eligible for EcoPost shipping:
5-15 business days: United States, Sweden, Norway, Canada, France, Germany, Denmark, United Kingdom, Finland, Netherlands, Spain, Italy, Switzerland, Austria, Japan, Hong Kong, Belgium, Portugal, Ireland, Greece, Poland.
8-18 business days: Australia, Brazil

4. DHL Express – 2 business days.
Highly recommended during the holidays. When the global post is swamped, DHL will still remain Express…
US | Canada | West Europe - $33
South America | Asia - $44
Australia | East Europe | Rest of the world - $55
Please consider the 'Ready to ship' time in addition.
Make sure to choose the relevant DHL profile to your country.
Your item will be insured against loss.
I will add a tracking code to the shipping notice that I will send you upon shipping.

How long does shipping take? What shipping methods so you use?

Non registered airmail shipping times are between 2-3 weeks.

registered, approximately, 5-15 business days.

EMS shipping time is, approximately, 4-6 business days.

DHL Express would take 2 business days,
is HIGHLY recommended during the holiday season.

Please consider the 'Ready to ship' time in addition.

Can I track my order?

Once your order has been shipped, you will receive an email with EcoPost, Expedited Shipping or DHL Express tracking link.
Please allow 24 hours for the link to activate.
Note that with free, non registered shipping, no tracking number or link will be provided.

How long would it take you to prepare my jewelry?

I handmade each and every jewelry upon order.
Your jewelry will be ready to ship in 5-15 business days.

Custom orders could take a little longer. 
Please check availability me and book in advance.
Contact me for details.

Which payment methods are accepted in the Online Shop?

I accept PayPal and credit cards.

100% guarantee! No questions asked.

Don’t like my jewelry? Mail it back to me in its original condition within 3 days of arrival and get a full refund of the purchase price (no refunds on the shipping back cost) Check my Refund Policy page for more details.


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