Refund Policy

Silver Septum Jewelry | Neptune's Child

From $27.75 USD
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100% guarantee! No questions asked.
Don’t like my jewelry? Mail it back to me in its original condition within 3 days of arrival and get a full refund of the purchase price (no refunds on the shipping back cost).
Please contact me and let me know you did so.

+ I will accept merchandise only in its original condition for a full refund/exchange. I will not accept merchandise that has been worn, used, altered or damaged.

+ Returns/Exchanges will be processed within 30 business days of receipt of returned merchandise. Refunds may only be issued by PayPal.

+ Items produced specifically on request, custom made, custom-sized rings are nonrefundable and cannot be exchanged.

+ Every effort will be made to ensure a prompt refund or exchange and a notification will be sent once the return/exchange has been processed.

+ I strongly recommend shipping returned merchandise via registered / insured parcel post for tracking purposes and that the customer request adequate insurance to cover the purchase price of the shipment. I will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.

I reserve the right to refuse return of any merchandise that does not meet the above return requirements in my sole discretion. 

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